Frequently asked questions
Browse by topic or use search above.
Sign up on the Fanderly homepage with email or a social provider. You must be at least 18. After login you can follow creators, add wallet funds, and subscribe.
Open Settings from your profile menu to update your display name. Account deletion is permanent and removes wallet history, subscriptions, and saved data.
Add funds with a saved card. Wallet balance is used first for subscriptions, tips, and paid posts. Unused balance never expires. If the wallet is short, your default card covers the rest.
Open Wallet for recent transactions, History for the full log, and Payments to add or remove cards. We store brand, last 4 digits, and expiry only.
Subscriptions renew automatically at the plan price. Wallet balance is charged first, then your default card. Cancel anytime before the renew date and you keep access until that date — no extra charge.
Subscribers unlock that creator’s exclusive posts, get 20% off paid posts, and priority direct messages. Messaging credits are refunded if the creator does not respond within 24 hours.
Yes. Unused wallet balance can be refunded to the original payment method. Request it from Contact support and include the email on your account. Refunds typically take 5–10 business days after approval.
Subscriptions are not prorated after the billing period starts. Tips are final. Paid posts are refunded to your wallet if the content cannot be delivered. Chat credits are refunded if there is no reply within 24 hours.
Apply from Become a Creator. You must be 18+, own the AI character, and agree to the terms. Reviews usually take about 7 days. Approved creators keep 80% of earnings.
Earnings from subscriptions, tips, and paid posts appear in Studio. Request a payout from Payouts when you have an available balance. Production payouts are weekly; this demo processes them instantly.
No articles match that search. Try another phrase or contact support.